Covid-19 information for our community

Friday 5 March 2021

Message from the Vice-Chancellor

Kia ora koutou,

In her 4pm statement on Friday 5 March, the Prime Minister announced that Auckland will move to Alert Level 2 at 6am on Sunday 7 March. The rest of the country (including our Tai Tokerau campus in Whangārei) moves to Alert Level 1.

This enables the University to resume more on-campus activities, however there will still be some restrictions. For information about Level 2 at the University of Auckland, see University operations at different alert levels.

Teaching and learning

  • In line with the Policy for Teaching Delivery, Coursework, Tests and Examinations, at Alert Level 2 most teaching, coursework assessment, and the majority of tests will be conducted online unless an exemption is approved.
  • The main source of information for all of your courses is Canvas – your teachers will be communicating with you through Canvas so please check it regularly for updates on your class information.

Access to campus

  • All usual activity is provided on campus with some modifications for health and safety.
  • When on campus, we encourage physical distancing and request that you follow all posted signage, and advice to wear a mask and wash hands regularly.
  • If you are unwell, please stay at home.
  • Please use the NZ COVID Tracer app and ensure bluetooth is turned on in the app.

Support Services

  • Student support services will operate a mix of in-person and online delivery in Alert Level 2.
  • All libraries and information commons will be open for student access. The ‘click-and-collect’ service will also continue.
  • Loan laptops and WIFI devices will continue to be available for eligible students to support online learning, with details available on the student technology support website.
  • For students who are joining us for the first time this year, you can find out how the University adapts to Covid-19 and the different alert levels in the FAQs in the student support section.

Financial Support

We appreciate that you may be experiencing financial difficulty as we’ve gone in and out of lockdown. For those unexpected difficulties that are out of your control, the University may be able to provide you with financial support.

Events - What’s On

Regardless of where you’re located, there are still many events happening virtually across the University to kick-off Semester One. Visit What’s On to find out more.

As always, please continue to practise good hand hygiene, stay home if you are unwell, and if you have cold and flu symptoms contact your doctor or Healthline on 0800 358 5453 for advice.

If you have any questions about Alert Level 2 or the University’s arrangements, please email or contact AskAuckland.

He Waka Eke Noa

Professor Dawn Freshwater

Related Covid-19 information

What do I need to know?

What should I do if I think I have the virus?

If you feel unwell and have symptoms for Covid-19:

  1. phone Healthline on 0800 358 5453
  2. find your local Covid-19 testing centre (Healthpoint website).

New Zealand support services and information

New Zealand Government

New Zealand Ministry of Health online

New Zealand Ministry of Health dedicated coronavirus helpline

Note: If you want to find out about Covid-19, please look at the online resources listed above first.  

0800 358 5453 (or +64 9 358 5453 for overseas SIMs).

The 0800 number is free to call, available 24 hours a day, 7 days a week, and will be staffed by members of the National Telehealth Service with interpreters on hand to help with translation.

Immigration New Zealand Contact Centre coronavirus-specific helpline

0508 225 288 (within NZ) or +64 9 952 1679 (outside NZ).

Immigration New Zealand response to Covid-19 (information on travelling to New Zealand, including travel bans and self-isolation requirements)

Official advice for New Zealanders living and travelling overseas