Invigilated (supervised) examinations
What is an invigilated exam?
An invigilated exam is a supervised or monitored exam.
Exam supervision, or invigilation, may be carried out in person or digitally (for manual review later), depending on how your exam has been structured.
In person invigilation: In-person supervision of an on campus exam, whether it be computer-based or a paper exam.
Digital invigilation software: Monitoring of an online or computer based exam using digital invigilation software (also known as remote proctoring software). The information gathered may be manually reviewed by the Exams office following the exam.
Zoom invigilation (or an alternative): Supervision of an online exam or computer based exam by a person using technologies such as Zoom.
When invigilation would be used
Invigilation of an exam may be required for a number of reasons, for instance it may be a requirement of an accreditation body, required for professional registration or used as a means to help assure the results of exams that are the gateway to limited entry courses.
Not all exams need to be invigilated. Regardless of whether your exam is invigilated, all students must adhere to the University regulations, statutes and guidelines regarding Academic Integrity.
How to know if your exam will be invigilated
Your course-coordinator or lecturer will advise you if your examination is to be invigilated and in what format the exam and associated invigilation will be.
In Semester One 2022, the following final exams will be invigilated using Inspera Smarter Proctoring:
How University invigilates Inspera examinations
Inspera online and computer-based exams may be invigilated using any of the above invigilation methods.
For large course exams, invigilation will typically be undertaken using Inspera ‘Smarter Proctoring’ run through the Inspera Exam Portal.
For a limited number of exams or for students that have specific accessibility requirements, zoom invigilation (or an alternative) may be used.
If your exam is a computer-based, on campus exam, it is likely that your exam will utilise in person invigilation, however this may not always be the case.
Inspera Smarter Proctoring (ISP)
Inspera Smarter Proctoring is a digital invigilation tool that is accessed through Inspera Exam Portal (IEP) and monitors student behaviors through artificial intelligence during an exam.
Inspera Smarter Proctoring does not include live invigilation.
At the exam start time, the student enters the PIN-code to access their exam and Smarter Proctoring completes system checks and an ID check of the individual sitting the exam.
During the exam the functionality records the student via their webcam, screen and audio capabilities and in the background, flags the behaviors pre-defined by the system that may indicate a lack of academic integrity e.g., presence of another person in the room (visually or heard).
If connectivity is lost during the exam, the recording continues and is synchronised once connectivity is restored.
The flags recorded are reported to the Examinations Office by the system once the examination is complete. The Examinations Office then manually review the recordings of exams where the number and type of flags may indicate a potential for academic misconduct.
Recordings will never be used in isolation or without human oversight to determine events of academic misconduct, but may be considered in conjunction with other evidence if it is likely that academic misconduct has occurred.
Equipment and resources required to undertake an exam through Inspera Smarter Proctoring
To sit your online invigilated exam through Inspera Smarter Proctoring you will need:
- A quiet, well-lit, private space to sit the examination uninterrupted
- Your permitted materials
- Your photo identification (Photo ID can be your University of Auckland ID card (Campus Card), or other issued photo ID such as a passport, drivers licence or photo ID issued by another higher education provider.)
- Your SSO login
- Access to a laptop or PC with the following requirements:
- Windows 7, 8 or 10 on a 64-bit platform
- Mac OS X 10.14 or later
- 100MB of free storage
- Web camera (internal or external) and microphone
- Note you will not be able to sit an invigilated exam through Smarter Proctoring on a phone, tablet or chrome book.
Please note that the student computers on campus do not have Inspera Exam Portal and are unable to be used for this type of exam.
You will also need the PIN-code to access your exam or test. For exams, the PIN-code will be provided to you with your practice exam instructions and through the relevant Canvas announcement. For tests, your lecturer will tell you where and when you can access your PIN-code.
If you are unable to find your PIN-code for an exam, you can contact the Student Support Centre.
How to prepare to sit an exam through Inspera Smarter Proctoring
If you have been advised that your end of semester examination will be held through Inspera Smarter Proctoring, you will have a practice examination made available to you.
It is strongly recommended you take the opportunity to participate as sitting the practice exam will help you to:
- Ensure your device works with Inspera Exam Portal and Smarter Proctoring and in the location/environment in which you intend to sit your real exam.
- Understand how the identification checks work and how long it might take you to login.
- Know when and how your exam PIN-code will be communicated prior to your exam and where you need to use it.
- Become familiar with the Inspera Smarter Proctoring exam process, including the login and identification process and the necessity to push ‘submit now’ once you complete your exam (standard auto submit is not available).
- Know what to do and where to find help and information in case something unexpected happens during your real exam.
Before you can sit your real assessment or the practice exam you will need to download and install Inspera Exam Portal. Please follow the student guides below.
Student guides for setting up and sitting an Inspera Smarter Proctoring examination
Before your exam: Download, install and test Inspera Exam Portal
The following student guide will help you to download the Inspera Exam Portal (IEP) which is required for Smarter Proctoring to run. You should ensure you download and test the software on the device and ideally in the location in which you intend to sit your real exam.
You can access the download links:
- For Mac OS users download IEP by clicking on this link
- For Windows users download IEP by clicking on this link
Note: You may need to copy and paste the link into your browser if clicking on the link gives you an error message.
Immediately prior to your exam: Accessing and completing your assessment
Before the start time of your invigilated assessment you can login to the Inspera Exam Portal, pass the SSO authentication and wait for your exam to start. Remember you will need your PIN-code to be able to access your assessment and you should keep your ID handy.
During your exam: Additional information, tips and tricks
This guide provides additional information regarding the types of events that are flagged during your invigilated exam, along with some tips and tricks of what to do if you encounter technical issues during your exam.
It is suggested you print this guide or save it somewhere so you can access it if necessary during the exam.
What to do if you have specific online accessibility needs or requirements
If you do not have access to the technical resources required to sit an online invigilated exam you should make a request through the Student Technology Support Scheme as soon as possible.
Please note that the student computers on campus do not have Inspera Exam Portal and are unable to be used for exams requiring this application.
If you believe you are unable to sit an online invigilated exam due to other accessibility needs or factors, you should contact the Examinations Office at firstname.lastname@example.org by 7 February to discuss your situation further and to agree an approach that will support you through the invigilated exam process.
View the privacy notice for students enrolled in a course using Inspera Smarter Proctoring.