Procedures and processes
All accidents and incidents, even if there were no injuries, must be immediately reported and recorded.
Top five points to remember
- Immediately seek first aid or medical treatment if required.
- If someone suffers a serious injury, immediately contact Health, Safety and Wellbeing.
- Make the site safe but leave the scene of the accident untouched for investigation.
- Complete an accident, incident and hazard report form.
- Within 24 hours of the event, forward all accident reports and related documentation to Health, Safety and Wellbeing.
- Immediately report the accident to your manager. Note that if the accident or incident is serious, i.e. has or may have resulted in a notifiable event, contact the Health, Safety and Wellbeing (HSW) department immediately. Learn more: Notifiable events.
- Complete the accident, incident and hazard reporting form.
- It must be done with your manager as soon as possible, i.e. before the end of that shift.
- The form should be sent to the HSW Service within 24 hours.
- Do you have an injury? Look now: Injury management, work claim process.
- Keep your manager informed and provide medical certificates if unfit to attend work.
Ask your manager or a member of the Health and Safety Committee for assistance if you have any difficulty completing the report.
Supervisors and managers: Responses and roles
If you are a supervisor or manager, there are a sequence of immediate response actions you must follow.
Learn more: Responses and roles of supervisors and managers.
Students/visitors/honorary staff members
- Immediately report the accident to your lecturer, reporting supervisor, host or manager.
- The accident/incident form is to be completed by your lecturer, reporting supervisor, host or department/school manager. Find it now: Accident, incident and hazard reporting form.
Contractors (principals)/ sub-contractors/ self-employed contractors
You are required to notify the University of all incidents/accidents that occur:
- To your employees, or employees of sub-contractors
- To any other person harmed or potentially harmed by your work.
- With your manager, before the end of your shift, complete the accident, incident and hazard reporting form.
Why do you need to fill out a reporting form quickly?
- The form supplies Facilities Management and Health, Safety and Wellbeing with the information needed to support you if you have an accident.
- Reporting also helps prevent mistakes being repeated. If we don’t know what has happened, we can’t make the changes required to prevent it happening again.
- Reporting without delay enables us to quickly activate the University’s work-related ACC claims process, and ensure the person is covered and supported with appropriate treatment and rehabilitation.
- An ACC claim will be activated when the person receives treatment from an ACC-registered treatment provider (e.g. doctor, physiotherapist, accident and emergency clinic), who will complete an ACC 45 injury claim form (medical certificate).
- The report is vital as supporting documentation if you have an ACC claim.
More information: Injury management.
Staff: Reporting unsafe situations
If you become aware of an unsafe situation:
- Stop any work that's happening
- Report the situation to your head of department or manager as soon as possible
- Complete an accident, incident and hazard reporting form
- If you have any questions or are not sure what to do, contact Health, Safety and Wellbeing.
Reporting security, theft and related concerns
Find out more about what to do: Reporting security, theft and related concerns.