Delays to student grades FAQs

Friday 9 December

Due to the recent Tertiary Education Union (TEU) strike action at Waipapa Taumata Rau, University of Auckland, some Semester Two exam grades were not entered or released into our student management system.

The TEU strike on the release of grades ended at 7pm on Thursday 8 December. Grades are now in the process of being entered and our priority is to get the results out as soon as possible. We’re aware that there may still be impacts to students receiving their final grades.

In the meantime, the following FAQs may help to answer any questions you might have and what to do if you are concerned by the delays. We will be adding more FAQs as new information comes to hand.

Impact on my scholarship application

Impact on my student loan application

  • At this stage, the delay to receiving your grades will not have an impact on StudyLink applications for 2023.
  • It is common for StudyLink applications for returning students to be pending at this time of year as some decisions are dependent on information submitted by the University. This file is usually submitted in late January.  
  • Students will be asked if they have passed more than half of the courses in their previous tertiary study.
    • If your answer is ‘don’t know’ or ‘yes’:
      Your application progresses to the next stage. The teams at StudyLink may contact the University to clarify details if information is missing from the University’s side.
    • If your answer is ‘no’:
      Your application will be declined and are advised that you can apply for discretion where the reason for failure was beyond your control. 
  • Need further assistance? Complete the impact on my student loan application form.

I am unable to apply for my Student Visa

I am unable to request an official eligibility to graduate letter

The TEU strike has impacted my offer of employment or professional registration

  • Grades are now in the process of being entered and our priority is to get results out as soon as possible.
  • In the meantime, you can provide a copy of your current unofficial transcript. Your unofficial transcript will show the grades that have been issued in their course so far.
  • To generate your unofficial transcript, please visit: How to view your unofficial transcript
  • Although this transcript is an unofficial document, it does show your performance during the academic year and indicates your eligibility to progress to your selected employment or professional registration.
  • Need further assistance? Complete the impact to my offer of employment or professional registration form.

The TEU strike has impacted my application for a clinical programme

  • Emails have been sent out to impacted individuals advising that offers to clinical programmes are deferred to late-January.
  • More information is available on the faculty website: Entry and interview

If your question is not answered above

Please complete one of the relevant forms below if you need further help: