Getting support

We know that working out where to go for help at the University can be really tricky, but support is always out there. We’ve put together some links to help you navigate your options.

Please ring 111 or contact Campus Security 24/7 on 0800 373 7550 if you or someone you witness is in danger on Campus.

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Accommodation Solutions can help you find suitable accommodation at University. If you have a problem in Halls of Residence, you can speak to an RA.

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AUSA sit independently from the University. They can offer confidential advice and help you understand your rights and options.

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Or perhaps you have you witnessed concerning behaviour involving a student or staff member?

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For emergencies call 111 from any phone. For mental health crisis support contact the Crisis Team 24/7 on 0800 800 717.

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There are a number of departments offering support to Equity groups at the University.

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For support with your mental health, you can book in with a counsellor at the University. These appointments are free.

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Find out how the University can support you if you find yourself struggling financially.

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Need general help and not sure where to turn? Student Support and Academic Advisors are there to listen and connect you with appropriate support.

Find your Student Centre

Make an appointment with the University Health Service and find information on sexual health screening pop-ups run by external health providers.

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All students can also access the University’s free phone counselling service; Puawaitanga.

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The team at the Recreation Centre are available to support your physical wellbeing.

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It’s Not Ok are available 9am-11pm daily for family violence advice on 0800 456 450. The Women’s Refuge crisis line is available 24/7 on 0800 733 843.

More resources

To see what you can do to better help yourself; you check out the Be Well pages of the University website.

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Information on support options for survivors of sexual harm or those having harmful sexual thoughts.

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You can access information on connecting with the chaplaincy service and spiritual clubs.

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Getting support

This video highlights a few of our key support resources available.