Non-compliant alternative insurance policies

Find a list of non-compliant insurance policies for international students below.

Why are some insurances not compliant?

Most policies purchased overseas do not meet the guidelines set out in the Education (Pastoral Care of Tertiary and International Learners) Code of Practice 2021 and, therefore, do not meet University of Auckland’s policy standards. 

Please follow the steps under policy assessment if you would to have your insurance policy assessed.

Non-compliant insurance companies and plans


  • CHUBB Insurance Australia Ltd: Chubb Business Travel Insurance


  • Manulife Financial Group: Individual Insurance

Canada and United States of America

  • Manulife: Manulife Group Benefits
  • SSQ Financial Group: Travel Assistance Coverage/Group Insurance
  • The Great West Life Assurance
  • TIC Travel Insurance
  • TUGO: Student Medical Insurance
  • La Capitale: Insurance & Financial Services
  • Desjardins Financial Security: Travel & Medical
  • RBC Insurance: Classical Medical
  • Royal and Sun Alliance-RSA: Medical Plan
  • Sun Life Assurance Company: Groups Benefits-University of Guelph
  • A.D.A.C
  • ACE Accident & Health
  • ACE American Insurance Company: Medical and Travel Security Assistance University of South California
  • Aetna: University of Massachusetts
  • AGIS & AON
  • AIG: Travel Guard
  • AMEX Assurance Company: Travel Medical Protection
  • ANTHEM: Blue Cross & Blue Shield
  • Blue Cross-Blue Shield: Blue Cross Travel Insurance
  • Chickering Group: Standard Accident Health Plan
  • Chickering/Aetna
  • CHUBB Ace American Insurance Company: University of Southern California
  • CIGNA Life Insurance
  • CISI- Cultural Insurance Service Intl.: Company Plan
  • Concordia: Classic Superior
  • Exellus Blue Cross Shield: Study Abroad Insurance College Blue Student Essential
  • Green Shield
  • Hamana
  • Hostelling International: Employee Medical
  • HTH Worldwide: Elite x 250 and lower
  • IMG: Patriot International
  • International Insurance Company of Hanover: Oncall International Student Abroad Insurance Plan
  • ISIC: Medical Cover
  • Kaiser: Medical Plan
  • Lewer Agency: Travel Plan
  • Mail Handlers: Benegt Plan-First Health
  • MEGA: Western Michigan University
  • Multinational: Atlas
  • New England Carpenters: Health Benefits
  • ONCALL International: Student Abroad Insurance Plan University of Washington
  • ON-Call International: ID Card and Program University of Tulsa
  • Pawtucket Mutual Insurance Co.: Medical Plan
  • Royal and Sun Alliance-RSA: Group Personal Accident & Annual Business Travel
  • State Farm: Medical Plan
  • State University of New York: Medical Plan
  • Sun Life Insurance
  • Tetra Flec
  • U.S.D.O.S
  • UCEAP Exchange: Medical Plan
  • UNC Chapel Hill: Medical Plan
  • UPMC: UPMC & Assist America
  • YALE: Yale Health Plan


  • Golden Rule Travelers
  • Great Eastern Life: Travel Plan
  • Ping An Life Insurance Company
  • Taikang: Life Insurance


  • Pan American Assistance: Student Plus Passport


  • European Commission: Joint Sickness Insurance Scheme
  • ISIS: Travel Insurance
  • Sem Assure: Student International Insurance Absolute Health


  • Assistance Eduduants
  • AWP P&C-Allianz Global Assistance: Young People Studies Abroad
  • Crystal: Classic Superior
  • GOUDSE: Goudse Verzekering
  • Mondial Assistance


  • Allianz: Pvt Krankenversicherung R65
  • Central Krankenversicherung AG: North Eastern University St Norbets
  • Debeka Krankenversicherungsverein
  • Deutscher Herold Allgemeine Globale
  • DKV: AS12 AVS
  • Donau Vienna Insurance Group: Master Card Travel Protection
  • HanseMerkur: STA Travel
  • Mannheimer
  • R+V Versicherung
  • UKV (Union Krankenversicherung): Foreign Travel Health Insurance
  • Württembergische Krankerversicherung
  • Würzburger Versicherung: Student Classic Comfort

Hong Kong

  • AIG
  • Group Travel Insurance (UG & PG): Zurich - University of Hong Kong
  • Zurich: Travel Plus (Gold & Silver or Bronze)
  • Zurich: Group Travel Insurance (UG & PG) The University of Hong Kong


  • ICICI Lombard
  • TATA AIG Insurance: Travel Care Overseas Travel
  • Tenet Sing
  • The New India Assurance Co.
  • United India: Travel & Holiday Cover


  • VHI International: VHI Healthcare


  • ACE Insurance
  • JI Accident & Fire Insurance Co.: Overseas Travel Accident Insurance
  • Mitsui Samitomo Insurance Co.
  • Nasshin Fire Marine Ins Co.
  • Tokio Marine & Nichiclo Fire Insurance Co. Ltd: Overseas Travel Insurance Policy


  • ACE Asia Pacific
  • CHUBB Federal Insurance Co.: Standard Accident Health Plan
  • Korea Life Insurance Company
  • LG Insurance
  • Samsung Fire & Marine Ins Co.


  • Prudential Assurance Malaysia Prudential Assurance General Insurance Ltd: PruChoice Travel Overseas Study Insurance


  • Achmea & Oom Verzekeringen
  • CZ Zorg-Opmoatpolis Insurance
  • Goudse Schadeverzekeringen N.V: ISIS-International Student Insurance Services
  • Health Care Insurance of University Medical Centre: UMC Zorgversekering
  • IAK: Supplementary Health Care Package
  • InterPolis -ACHMEA: Travel Insurance
  • Onvs Zorgverzekeraar: ONVZ Vrije Keuze Zorgplan
  • Unive Verzekeringen

New Zealand

  • Orbit Protect: Orbit Protect International Student Lite Insurance Plan
  • Southern Cross and Travel Insurance: Student Essentials; Wellbeing
  • Tower Insurance: Health Plus & Medical Plan


  • AIG SE Asia: Classic Superior
  • CHUBB Insurance Singapore Ltd: NUS Student Travel Insurance
  • CHUBB Insurance Singapore Ltd: Group Business Travel Insurance Nanyang Technological University
  • NTUC


  • Landrosakring Sweden: Utlandsstudie


  • Concordia
  • CSS Insurance: Travel Insurance
  • Helsana Versicherungen AG


  • Hon Tai Life Insurance Company
  • Mass Mutual Mercury’s Life Insurance Company Ltd: Life & Travel
  • Nan Shan Life Insurance Co. Ltd
  • Pacific Century Insurance
  • The Oriental Insurance Co.

United Arab Emirates

  • OMAN Insurance Company: BUPA Global

United Kingdom

  • Cathay Life Insurance: Essential Premier Gold
  • CityBond Sure Travel: Superior Travel Insurance
  • Endsleigh
  • FlightLine
  • Great Lakes Reinsurance
  • HS Backpacker & Longstay Plus: Holiday Safe Travel Insuance
  • STA Travel: Premium; STA Travel Insurance
  • Tokio Marine Kiln Insurance Ltd.: Students-WHV-AuPair-Third Party Liability
  • UMAL Association Ltd. University of Birmingham-Travel Policy


  • Assistance Card International Holding AG: Assist Card
  • AXA
  • BUPA International
  • Europeeshche Verzekeringen
  • HANWHA GENERAL INSURANCE CO. Ltd.: Overseas Travelers Insurance
  • VHI Voluntary Health Insurance: Health Care
  • Markel Insurance Company: The Harbour Group