Our services

If you have a health condition or are recovering from a health issue, where managing or changing what you eat is important, you can book an appointment with our student dietitians for advice and guidance.

We will usually start with an assessment where we will ask you about your goals and expectations, information on your medical history, tests that may have been carried out, your eating patterns and what you eat.

We may take measurements such as height and weight to help our assessment. We will then be able to work with you to tailor an individual nutrition plan for you and provide the relevant nutrition education and counselling to support this.

We aim to work out what is right for you and to provide you with self-management skills for your health.

When our customer service team contacts you to make any appointment they will ask you to complete a client information form. Information provided on this in addition to that gathered during your appointment with our team will be kept in your confidential client record in accordance with the Health Information Privacy Code under the Privacy Act 1993. Information collected will allow for an accurate assessment of your nutritional status, targeted advice and support student learning.

As this is a teaching clinic, where two-way audio-visual rooms or telehealth is used, your consultation may be viewed by other student dietitians in addition to the supervising dietitian(s). The consultation may also be recorded to aid in the student’s learning—this will be discussed at the time and verbal consent gained. Recorded consultations will be stored securely within the University of Auckland IT systems and not made available for download or distribution outside of student teaching purposes within the dietetic training programme. Any information disclosed to us will be strictly confidential within this teaching clinic.

Our standard practice is to write to the person who referred you to the service and any other agreed parties to summarise the session after your first appointment and as indicated from that point on.

We aim to make access to our student-led clinic affordable. For clients who are referred via a health professional, each visit to our clinic will cost $10. For all staff and students of the University of Auckland, each visit to our clinic will also cost $10. We do have special fee structures for some client groups, so please ask or discuss this with your referrer.

For clients who self-refer to our clinic appointment costs are as follows:

• New client assessment - 45-60 min - $50
• Follow up appointment - 30 min - $20

• Dietitians NZ -  dietitians.org.nz
  
• Ministry of Health - www.health.govt.nz
• Diabetes NZ - www.diabetes.org.nz
• Heart Foundation - www.heartfoundation.org.nz
  
• Health Navigator - www.healthnavigator.org.nz
  
• NZ Nutrition Foundation -  nutritionfoundation.org.nz