Make an appointment

If you have an emergency, dial 111

  • The quickest way to make an appointment is by phone.
  • Appointments can be made in person, however there may be queues.
  • You must present your Student ID card when making an appointment.
  • To book a counselling appointment, go to Counselling Services.

City campus

Phone: +64 9 923 7681

Appointments are available for all students who enrol with University Health and Counselling as their Primary Health Organisation (PHO).

Learn more about Primary Health Organisation enrolment.

To book a counselling appointment, go to Counselling Services and follow the instructions.

Physical address:
University Health and Counselling
Level 3, Kate Edger Information Commons
2 Alfred Street
City Campus

Postal address:
University Health and Counselling
Private Bag 92019
New Zealand

Standard hours:

  • Monday: 8.30am to 6pm
  • Tuesday: 8.30am to 6pm (see note below)
  • Wednesday: 8.30am to 7.30pm
  • Thursday: 8.30am to 6pm
  • Friday: 8.30am to 5pm

Note: We open at 10.30am on the first Tuesday of the month. After-hours services are available in this time by calling the number below.

Phone: +64 9 923 7681

Note: Appointments are required for counselling at all campuses.

Epsom and Grafton campus

Opening hours vary.  

Contact us on 09 923 7681 to confirm opening hours.  

For information on counselling at Tai Tokerau campus, call 09 437 6729.

Epsom address:
Building 6ER
Gate 4, 60 Epsom Ave
Epsom, Auckland 1023

Grafton address:
Building 505
Room 325, Level 3
85 Park Road, Grafton