Studentsafe University policy

Find out detailed information on the University's insurance policy for international students.

Allianz Studentsafe Inbound University policy details

Studentsafe Inbound University by Allianz Partners is the University's preferred insurance policy for international students.

Policy benefits include:

  • Medical and related expenses
  • Optical and emergency dental
  • Repatriation and travel disruption
  • Luggage
  • Personal effects
  • Travel documents
  • Money and credit cards
  • Personal liability

Please refer to the full policy wording below for all terms and conditions that apply to the above benefits. 'Policy wording' is the terms, conditions and definitions of insurance policy coverage.

It is your responsibility as a student or policy holder to read and understand the insurance policy.

Personal property valued at more than $2,500

You can apply to insure items of higher value and pay an additional premium. The maximum insurable value for any specified item, set or pair of items is $5,000. In the event of a claim you must be able to support it with receipts or valuations. To insure items of more than $2500 value, apply by completing a Studentsafe Specification of personal property form.

Length of insurance policy

Cover under the Studentsafe Inbound University policy applies while you are enrolled at the University until the end of your student visa, provided you have paid the appropriate premium in your final year of study.

We recommend you purchase additional appropriate insurance if you are travelling to New Zealand, or are in New Zealand prior to the commencement of your Studentsafe insurance policy.

If you are staying in New Zealand after your enrolment at the University of Auckland has ended, additional appropriate insurance is also recommended.

To purchase an Explorersafe Inbound or Workersafe Inbound policy, visit

Note: Studentsafe Inbound University will only cover transit en route to and from New Zealand. (Please refer to the policy wording for full terms and conditions).

How much it costs


  • $750 – full year
  • $375 – one semester
  • $187.50 – summer school or quarter term

Family premiums

Couple OR student with child:

  • $1,500 – full year
  • $750 – one semester
  • $375 – summer school or quarter term

Couple with child/children OR Student with children:

  • $1,875 – full year
  • $937.50 – one semester
  • $468.75 – summer school or quarter term

Short courses

  • $62.50 – short courses of 30 days or less (condition applies)

Insurance process in New Zealand

The insurance process in New Zealand is a pay and claim service. This means you pay for medical consultations and prescriptions first and then make a claim for reimbursement of expenses to the insurance provider. 

Allianz Care Mental Wellbeing app

The Allianz Care Mental Wellbeing App is available as part of your Studentsafe policy. There is no additional charge to download or use the app which includes a personalised programme of videos and exercises to build your resilience and wellbeing assessments to regularly check in and track how you’re progressing. If required, you have been allocated four, 30-minute coaching sessions for additional support. 

Discover more at Allianz Care Mental Wellbeing App.

University Health and Counselling Services

Studentsafe Inbound University policy holders, who are inside New Zealand, are able to use the University Health and Counselling Services for all compliant health and counselling needs. Any consultation covered by the Studentsafe Inbound University policy will be billed directly to the insurance company with no charge to the student. You will need to pay for consultations not covered by the policy.

Find more information at Student Health and Counselling.