Health services

The University provides our students with a professional primary healthcare service, ensuring the health and well-being of our student community. University Health and Counselling Services have completed the CORNERSTONE practice accreditation programme. 

Services include:

• General practitioner (GP) and nurse consultations
• Illness management
• Family planning, sexual health and contraception advice and checks
• Medical certificates – both general and specialised
• Minor surgery, prescriptions, travel advice and immunisations
• Injury management, eg, ACC injury assessments and treatment.

Health Improvement Practitioners:

These are registered health professionals who are available to support students with issues around health and well-being.  They help create solution-focused action plans and support students to develop practical skills and strategies to empower self-management of well-being. They are part of the general practice team, and a typical day usually consists of half pre-booked and half same-day appointments. To book a 30-minute appointment, please discuss with your GP, nurse or counsellor as to whether a referral would be appropriate.

Appointments are available for all students who enrol with University Health and Counselling Services. Learn more about Primary Health Organisation (PHO) enrolment by visiting our enrolment page. 

International students can also register and the cost of most services will be covered by your insurance. You should check your cover carefully to ensure your health needs are covered. 

If you aren’t enrolled with us, or you are enrolled at another clinic, you may be directed back to your usual doctor or to the closest accident and medical clinic.  

The quickest way to make an appointment is via the patient portal (Indici) or by phone. You can also visit one of our medical centres in person, but keep in mind there may be a wait time to see reception staff.

When visiting in person or when calling to make an appointment, you will be asked to provide your Student ID card (Campus Card) or your Student ID number.

Phone: 0800 698 427, 0800 MY UHCS

If you have an urgent health need and require a same day appointment, you will need to present in person to one of our clinics. If your condition meets the criteria for assessment, you will be seen by a nurse.

Please note: same day nurse consults are limited and you may be required
to make a future appointment. We cannot guarantee same day appointments.

Repeat prescriptions without the need to see a doctor are available to enrolled patients with certain stable conditions.

A previous visit to the University Health and Counselling Service is required.

You will still need to see your doctor at regular intervals for monitoring to review your progress.

How do I request a repeat prescription?

You can request a repeat prescription through the MyIndici portal.

You can also phone 0800 698 427 or email the nurse on uhcsnurse@auckland.ac.nz.

All requests for repeat prescriptions are handled by one of our practice nurses, who will be in touch with you if there are any questions or concerns regarding your request.

Collection times

Your prescription will be sent directly to your preferred pharmacy and will be ready for you to collect in three working days.

Urgent requests

If you need an urgent prescription, you will need to be seen at UHCS.

Download our patient information sheet which explains our test results policy below.

The Health Information Privacy Code sets specific privacy rules for agencies in the health sector. It covers the collection of health information, how it's used and stored, and when it can be disclosed by health agencies.

The code takes the place of the information privacy principles for the health sector.

A nurse-led Diabetes Clinic will be available at the University Health and Counselling Service at University of Auckland on the first Wednesday of each month, for students attending University of Auckland and Auckland University of Technology and residing in the Auckland catchment area.