Aegrotat and compassionate consideration for exams

Apply if your personal circumstances are significantly affecting your exam performance or preparation.

Written test aegrotat and compassionate applications are not yet available online and must be submitted in hard copy.  For more information see: Aegrotat or compassionate consideration for written tests.

Aegrotat and compassionate consideration applications for exams can be made online at aegrotat.auckland.ac.nz/apply.

Refer to the Student User Guide if you require guidance on making an online application for an aegrotat or compassionate consideration.

General information

  • If something happens that will affect your exams, you must see a registered doctor, dentist or counsellor as soon as you can. It’s particularly important to see them on the day of your exam, if you want to apply for consideration of your exam performance.
  • Applications are made online, even if you see your own doctor or counsellor. Confidential support and advice are offered by University Health and Counselling Services (UHCS).  They will also record the evidence you’ll need if you apply for aegrotat or compassionate consideration.
  • You must submit your application within one week of the exam (or, where more than one exam has been affected, within one week of the last such exam that you are applying for).  Do not wait for provisional results before submitting your application.
  • You cannot re-sit an exam, so you should always attend if at all possible. UHCS can arrange special conditions for your exam such as individual rooms, writers for your script and resting time.
  • For any application for aegrotat or compassionate consideration, all your coursework should be well above the minimum pass standard (normally a C+ or better). It is especially important that coursework marks achieved under exam conditions (eg, for written tests) are well above the minimum pass standard.
  • There is an application fee of $30 for each exam (to a maximum of $50) which is paid online as part of submitting your exam. If you are in financial hardship, you may be able to apply for support.
  • You can also apply for aegrotat and compassionate consideration for written tests. Note that applications for test consideration are not yet available online, and must therefore be submitted in hard copy.
  • If you have difficulties completing assignments due to personal circumstances, you should talk to your lecturer or course coordinator about options available within your department.

What you should apply for

If your exams were affected by… You should apply for… And you will need to supply…
Your health Aegrotat consideration Evidence from a registered doctor or dentist, such as UHCS.
Other exceptional or unforeseen difficulties (eg, family illness or bereavement) Compassionate consideration Evidence of the event, supported by a registered counsellor, such as UHCS.

What can be considered

If this is what happens…   You can apply for consideration of…   And you will need to supply…
Your ability to function is significantly affected by a personal situation on the day of the exam Your exam performance Evidence from a registered doctor, dentist or counsellor from the day of the exam itself (even if the exam was on a Saturday)
Your ability to function is affected by a personal situation in the two weeks before your exam Your exam preparation Evidence from a registered doctor, dentist or counsellor from the two weeks before the exam
You are unable to attend the exam The DNS (Did Not Sit) grade that will be entered onto your Student Services Online record Evidence from a registered doctor, dentist or counsellor from the day of the exam itself (even if the exam was on a Saturday)

The process of aegrotat or compassionate consideration

There are two main stages in the consideration of your application:

1. Professional assessment of your individual circumstances

UHCS makes a recommendation on the basis of the evidence you have provided about your circumstances.

An independent advisor then decides whether you meet the criteria for an aegrotat or compassionate consideration. This is an important process to ensure that the system is applied fairly.

If the advisor decides the evidence you have provided is not sufficient to prove your examination preparation or performance was affected, your application will be declined.

The Examinations Office will notify you by email if your application has been accepted or declined.

If your application is accepted, you move on to step 2 below.

2. Assessment of your academic record

If your evidence meets the criteria, your application is considered on the basis of your previous academic performance in the course.  

Your work needs to be well above the minimum pass standard (normally a C+ or better) in all coursework. Your department will assess whether your examination mark is lower than expected. They will pay particular attention to your grades in written tests as these are held under examination conditions, but will also consider other coursework.

To ensure fair treatment of all students, University policy doesn’t allow an aegrotat or compassionate upgrade of your final grade to a higher level than you have proved you are able to achieve. This means it would be unlikely that your grade would be raised, for example, above a grade you achieved in a written test.

To maintain standards and be fair to all students, a representative of the University Senate considers:

  • the department’s assessment of your grade
  • the assessment of the impact of your circumstances by the advisor
  • your overall university record.

Once your application has been approved or declined by Senate, your Student Services Online record will be updated. The Examinations Office will notify you of the outcome by email. If your application is not successful, the University provides an FAQ document to explain the Senate's decisions.

Application for final exams

Please ensure you have read and understood the procedures for aegrotat and compassionate consideration before proceeding to submit an application online at aegrotat.auckland.ac.nz/apply.

If you are applying for aegrotat consideration, please ensure that you complete a health declaration form and upload this to your online application as part of your medical evidence.