Domestic violence

This page provides links to where to get help if you’re living in fear in your relationship or in your family.

If you feel threatened or are in immediate danger, please call the Police at any time on 111.

Domestic Violence Helpline

A free helpline. You can access information and referrals to Women’s Refuge, legal, medical, counselling and other services.

Phone: 0508 744 633
Opening hours: Monday to Friday 7.30am-11pm.
                                          Saturday and Sunday 9am-11pm.

Women's Refuge

New Zealand’s most significant domestic violence organisation.If you’re living in fear in your relationship or in your family, or know someone who is, there are many ways they can help you right now.

Visit Women’s Refuge.


Shine is a national organisation offering a free helpline, training and consultancy throughout New Zealand. It is now the largest single family violence prevention service in New Zealand, and focuses on keeping people safe in their own home.

Visit Shine for more information on what domestic violence is, as well as a men's group for preventing domestic violence.

Family Court of New Zealand

Information about domestic violence including how to apply for a protection order.

Visit the Family Court of New Zealand website.

Family Violence- It's Not OK

This is another site providing information and links to support for people experiencing family violence, friends or family members who want to help, and those who are being violent who want to change. 

Visit the website, or

Phone: 0800 456 450

Opening hours: 9am - 11pm seven days a week, redirecting after-hours callers in case of emergency.


Shakti is a national not-for-profit community organisation specialising in the area of women’s development, empowerment and domestic/ family violence intervention, prevention and awareness. They are a specialist provider of culturally competent support services for women, children and families of Asian, African and Middle Eastern origin.

Over the years, the support group has grown from the confines of one tiny room to a national umbrella organisation with seven member organisations in Central, West and South Auckland, Central North Island and South Island.

Visit the Shakti website for more information on how they can help if you or someone you know is in a situation of domestic violence.

Phone: 24 hour crisis line 0800 shakti (0800 742 584)