Exam mode D - In-person invigilated exam on computer

Do I have to bring my laptop to campus if my exam is an on-campus computer exam?

Yes, you are encouraged to bring your own laptop and charger with you to use for your on-campus computer exam as you will be most familiar with its settings and the way it works.

If you don’t have a suitable laptop to use for your on-campus computer exam there will be desktop computers available in your exam room if you need.

You can also arrange to borrow a University laptop ahead of your exam to use. Please note that these laptops are available for same-day loans only and must be returned at the end of the day. For more information, please visit Laptops.

Please confirm with your exam room supervisor that you are intending to use a University computer when you enter the exam room.

Can I bring in/use a second device in my in-person exam?

No, you will not be able to bring a second device for an on-campus exam.

You can only sit your exam using one device. To sit your exam, you can use either:

  • Your own personal laptop that you bring with you on your exam day
  • A University-provided computer

You are not allowed to use both your personal laptop and a University-provided computer.

I haven’t sat an on-campus exam before, what do I need to do?

You will need to come on campus in person to sit your exam in your allocated exam room. You will need to bring your:

  • Campus card 
  • Laptop and charger
  • Pen
  • Any approved materials (calculator etc.)

You can still sit your exam even if you don’t bring your campus card. You will however, need to present to the Examinations Centre once you have finished the exam for an identity check. You will be subject to a $25 charge if you do not bring your Student ID card within two business days.

Make sure you read the exam instructions and regulations carefully to find out what you can and can’t do in an on-campus exam. For more information, please see Exam instructions and regulations.

You can watch our short videos on Exam tips and preparation to help you prepare and find out what to expect. To watch the video, please visit Exam tips and preparation videos.

How can I find where my exam room is?

Your exam room will be made available to you at 5pm the day before your exam on your SSO Exam Timetable.

You will also receive a text message with your exam room the day before your exam if you have listed a New Zealand mobile number under ‘mobile’ on your University contact details.

Once you know your exam room, you can check:

What happens if I am late to an on-campus exam?

You may not enter your examination later than halfway through.

Latecomers will not be given any extra time.

For computer-based exams, the exam will close automatically at the same time for everyone who is taking it. So, if you start your exam late you will have less time to complete your exam than other students and you will put yourself under undue pressure.

What happens if I am unwell and unable to attend my on-campus exam?

If you are unwell, isolating or have other exceptional circumstances beyond your control that arise preventing you from attending your on-campus exam you will need to apply for an aegrotat or compassionate consideration.

You must submit your application no later than 7 days (inclusive) after the last exam included in your aegrotat or compassionate consideration application.

For more information, please visit Aegrotat and compassionate consideration.

Will there be printed copies of my exam questions available if I ask for one?

If you are sitting an exam on a computer, there will not be paper copies of exam questions available.

All questions are digital.

Your exam is designed with user accessibility in mind, including side-panel where appropriate.

Can I bring my own earplugs?

Yes, you can. Please note that these earplugs must:

  • Be disposable 
  • Have no electric circuiting in them 

Any type of type of headphones, including noise cancelling headphones and bluetooth earbuds, are not permitted.

If you do not have your own earplugs, disposable earplugs will be provided for you.

I'm bringing my own laptop to sit my on-campus computer-based exam but I need power to plug it in. Is power available?

Yes, all the exam spaces in which digital exams are being held have power outlets available for students to plug in their personal laptops.

What happens if Wi-Fi goes down during my Inspera exam on-campus?

You can continue with your Inspera exam offline. There are robust offline procedures in place during exams so you can still continue your exam offline. Your work is still saved.

Please raise your hand if you need assistance during your exam.

For further information around sitting an Inspera exam, please see Inspera online assessments Student Support.

What if my laptop stops working during the exam?

Please raise your hand if you need assistance during your exam. An exam supervisor will come and assist you. There are spare devices in exam rooms you can use if your laptop stops working during the exam. 

How early should I arrive for my on-campus exam?

Make sure you allow plenty of time to arrive on campus ahead of your exam, allowing for any traffic, public transport delays or cancellations. If you are unfamiliar with your exam room, check where it is located the night before exam day here. We suggest arriving on campus at least 30 minutes before your exam starts.  

I have an on-campus in person exam, but I've moved back home to study. Do I have to attend in person?

Yes. If you are not approved to study remotely, you are required to attend in person on campus for any exams that are scheduled in-person. This is the same for if you are located in other parts of New Zealand. 

Do I have to wear a face mask while sitting an on-campus exam?

As per Government regulations, face masks are no longer required on campus. Therefore, if you have an on-campus exam, you won’t have to bring one with you. 

However, you can still choose to wear a face mask while sitting your exams.  There will be access to face masks in the exam rooms, which can be provided by one of your exam supervisors. 

How do I access Inspera for my exam?

Inspera can be used with standard web browsers, although Google Chrome is preferred.

The two most recent, stable versions of the following web browsers are always supported:

  • Google Chrome
  • Microsoft Edge 
  • Mozilla Firefox

In your Canvas course, locate the Online Exam assignment. This will link to the Inspera Assessment for your exam.

An Inspera Assessment cannot be started until the test window is open (when the start date and time have been reached).

What websites and applications can I access during my exam?

The requirements for your exam depend on its book designation, however for all book designations it is crucial to note that you must not use any third party assistance or any non-permitted resources, websites, persons or applications to seek unauthorised assistance in completing your exam.

Unauthorised help encompasses, but is not limited to, using artificial intelligence in any way, seeking help from another person, friend, family member, third party, tutorials, study-help websites, answer services or any non-permitted resource.

Failure to comply will result in an academic misconduct investigation under the Student Academic Conduct Statute.

More information on the most commonly used book designations can be found in the Exam Instructions and Regulations. However, if you have specific questions about what sources or material you can use in your exam, talk to your lecturer or course director. It is important you are very on what sources are appropriate and how to reference these sources in your work.

Can I use Grammarly during my exam?

Inspera has spell check switched on for all exams. Grammarly can run in Inspera. If you want to check how Grammarly works, please try one of our demo tests.

Can I type my answer in another programme and then copy and paste my answer into Inspera?

The University does not encourage the use of copy and paste functionality when completing your online exams as there is a risk of data loss and technical issues.

However, we are aware that for some courses copy and paste functionality may be useful in certain and allowed circumstances.

  • For Windows use ctrl+c and ctrl+v 
  • For Mac, cmd+c and cmd+v

If you experience issues, try using your mouse.

I want to write my Inspera essay answer in te reo Māori. Can I add te reo Māori as a language so the spell check works?

Yes, you can add te teo Māori as a language for the spell checker by selecting ‘Māori’. This will allow Inspera to accept the te reo Māori words that have been added to the spell checker.

Please note that the spell checker functionality is currently only available for essay type questions.

To add te reo Māori as a language for the spell checker in Inspera:

  • Click on the ‘settings’ icon at the bottom of the essay question box
  • From the ‘Language’ drop down menu, select ‘Māori’

You can find out more about the spell checker for essay questions in Inspera, by visiting Enabling spell checker.

Will I receive extra time during my online exam to address technical issues and to collate, upload and submit all my exam answers and workings?

Yes, an additional 30 minutes has been added to all computer-based exams to allow for technical issues you may encounter and/or completing file uploads.

Two-hour exams will now be extended to 150 minutes.

Three-hour exams will now be extended to 210 minutes.

Further time in addition to this extra 30 minutes cannot be granted.

For Inspera exams, the auto-submit functionality means your answers are saved and submitted at the time your exam closes, should you run out of time or forget to submit your answers manually.

What happens if I was unable to upload a file before my exam closed?

If you sat your exam on Inspera and your file started uploading before the exam closed, it will continue after the exam end time until the upload is complete.

If you experienced technical or other issues that prevented you from beginning to upload one or more files during your exam, contact Assessment Services immediately and attach the document(s) by emailing exams@auckland.ac.nz.

You must not modify your document in any way after the exam deadline, including clicking on the document and saving again after the exam ends.

How do I check if I have submitted my exam?

Log into the standard Inspera dashboard. Locate the exam you want to check to view the submission status.

Here is an example submission status:

Where and how do I access my Inspera exam submission?

You will be able to access your Inspera exam submission shortly after your final grade has been published on Student Services Online.

For both invigilated and non-invigilated exams:

  • Log into your Inspera dashboard
  • Click on the appropriate exam 
  • Access your submitted exam script under the ‘Archive’ tab.

Exam submissions will be available for a period of 4 months. You may download your exam submission if you wish.

What marks will I see in Inspera?

When you access your exam script in Inspera you will be able to see the raw marks awarded to you for each question.

Note that if your exam required you to complete multiple questions as part of one file upload you will only see the total raw marks related to the one file upload (rather than raw marks per question).

For multiple-choice questions, you will be able to see the questions you answered correctly and also the correct answer for any questions you answered incorrectly. Please note, when your exam marks are transferred from Inspera to Canvas, your final raw exam mark will appear.

Frequently asked questions