Insurance waivers

Information about insurance waiver applications

Insurance waivers for students offshore

Update for students enrolled in semester courses

Having an approved insurance policy is compulsory for all enrolled international students. As a condition of your enrolment you are automatically registered and charged an insurance fee under the University’s insurance plan, Studentsafe Inbound University. You are required to pay the insurance fee together with your tuition fees by the start of the relevant semester/enrolment period.

We understand that students studying offshore will wonder why they have to pay an insurance fee when they are not in New Zealand. This is because we don’t want to risk students travelling without insurance cover, if travel restrictions were lifted during the semester.

However, towards the end of semester, if you are still studying offshore, we will contact you with information about submitting an insurance waiver request. If an insurance waiver is approved the fee will be refunded and applied as a credit to your student account. Please do not submit the insurance waiver form on this page.

Please note: We have now emailed all eligible offshore international students with information about submitting an offshore insurance waiver. If you believe you are eligible for an offshore insurance waiver but have not received an email please contact us by Friday 2 July 2021.

Update for PhD candidates studying offshore

Having an approved insurance policy is compulsory. As a condition of your enrolment you are automatically registered under the University’s default insurance plan called Studentsafe Inbound University when you enrol in your PhD programme and every time you re-enrol in subsequent years. Please familiarise yourself with this policy.

You are required to pay the insurance fee together with your tuition fees by the start of the relevant period. We understand that students studying offshore will wonder why they have to pay an insurance fee when they are not in New Zealand. This is because we don’t want to risk students travelling without insurance cover, if travel restrictions were lifted during your current doctoral year.

When you arrive in New Zealand you need to make contact with a Postgraduate Adviser in the School of Graduate Studies. They will then notify the International Office to adjust your insurance fee accordingly to reflect the period you were not located in New Zealand (and did not require cover). This will show as a credit in Student Services Online (SSO).

Insurance waivers for onshore students

Students who are in New Zealand may be eligible for an insurance waiver if you already have a compliant alternative insurance policy. See below for instructions.

Application deadlines

You must submit your insurance waiver application before the deadline. The below due dates are for students who are in New Zealand only. 

Term Deadline
Summer School
15 January 2021
Semester One
12 March 2021
Semester Two 30 July 2021
Quarter One
15 January 2021
Quarter Two
9 April 2021
Quarter Three 2 July 2021
Quarter Four 24 September 2021
Doctoral year
The 2nd Friday of the month after enrolment starts
Late year 10 December 2021
Approved late enrolment The same week enrolment was finalised

Note: You must apply for a new insurance waiver every semester, quarter or for doctoral students every year. You will be notified via email if your application is unsuccessful.

Incomplete applications are not processed unless all required documentations are submitted before the deadline. Only submit your waiver application when you are enrolled.

If you do not submit your insurance waiver application before or by the specified deadlines, you will be required to pay for the Studentsafe Inbound University policy.

Late applications will not be accepted.

What if I already have my own insurance policy?

Check the following requirements to see if you are eligible for an insurance waiver:

  • Is your policy on the approved or compliant policy list? (see approved policy list)
  • Is your policy valid for the length of your enrolment and student visa OR until you return to your home country (whichever comes first)?
  • If you meet the above requirements then you may apply for an insurance waiver.

Non-approved or non-compliant insurance policies

You are not eligible for an insurance waiver if your policy is on the University's list of non-approved or non-compliant insurance policies. Your application will not be accepted and you will be required to pay for the Studentsafe Inbound University policy.

Alternative policy assessment

You can request an alternative policy assessment if you have an insurance policy that is neither on the the approved or not-approved list of policies.
Your policy must be assessed by the University's independent broker to ensure you meet the insurance requirements outlined in Education (Pastoral Care of International Students) Code of Practice 2016.

Policy assessment requirements:

  • You must apply for an alternative policy assessment at least four weeks prior to the semester, quarter, or doctoral programme start date.
  • Email the following documents in English to int-questions@auckland.ac.nz
    • Full insurance policy wording (pdf format)
    • Policy benefit summary specifying each benefit amount (pdf format)
    • Insurance policy checklist (download below)
  • You will be required to pay for the Studentsafe Inbound policy if you submit your assessment after the specified deadlines.
  • Assessments can only be done in English. Your policy will be declined if the required documents are not in English.

Note: All required insurance components must be covered under a single policy. Combinations of multiple policies are not accepted. You must also provide the insurance certificate in English (pdf format) if you have already purchased the policy. Your insurance certificate must also show your name, policy information and insurance start and end date.

Insurance waiver application process - Full fee paying students who are onshore

If you are a full fee paying student enrolled in one or more semesters, quarters or doctoral term, apply at the link below.

Before applying, check that you meet the following criteria:

  • Your policy is on the approved list of policies
  • Your approved policy covers the length of visa and enrolment or when you return to your home country (whichever comes first)
  • Your insurance certificate states your name, policy number and policy start and end dates
  • Your insurance certificate must be in English

Note: To complete your application you may be required to upload visa or return travel itinerary documents if your policy expires before your visa end date.

Click the link below to apply for an insurance waiver for full-fee paying onshore students only: