First Year Experience Programme
Get support to make a smooth transition to University life through our programme which links first-year students to an experienced student who acts as a mentor.
The first year of university study can be very challenging as you attempt to balance the demands of study, work, socialising and being in a new environment.
We help you ease your way in by partnering you with a student mentor in your first year. Mentors are current students who have successfully completed their first year at university but remember what it’s like to be lost or confused.
Mentors know how the faculty works and can help you make a smooth transition to university study. Having a mentor could mean the difference between becoming overwhelmed by the demands on you or developing the skills to thrive in this exciting time of your life.
Your mentor will be a great source of information about the services on campus and how to use them. Mentors are good to talk to about small stuff, like how to get an ID card, or big stuff, like if you’re really struggling with your studies. If they don’t know the answer, they can help you find someone who does. So ask questions, get involved, and make the most of this fantastic resource.
The First Year Experience Programme also allows you to meet other students taking the same courses as you, so you can start to make your own social networks and get the most out of your time at University.
What to expect
You can expect regular emails from your mentor. They will send you a greeting at the beginning of the term and give you an opportunity to meet face-to-face. Once you have contact with your mentor, you can ask questions or get advice at any time. No question is silly.
Once courses get underway, the First Year Experience Programme works closely with departments and course coordinators to monitor student work. If you miss tutorials or don’t hand in an assignment you may be contacted by phone or email to see how things are going. Attendance does not go on your academic record, but is just a way for us to monitor how you’re doing, and see if there is anything we can do to help. The right advice at the right time can help you to keep on track.
You will also receive regular announcements from the First Year Experience team. These provide timely advice around major assignments, exam times etc. They will also alert you to fun stuff happening on campus so you can enjoy some downtime between studies. And there will be plenty of opportunities to get together with other Year One students and mentors for some food, drink and a chat.
Become a mentor
When you're in your second year, why not sign up to become a mentor yourself? It's fun, you meet great people and you get to feel good about meeting others. We'll give you training and regular support. Plus, volunteering as a mentor means you'll be eligible for applying for a University of Auckland Service and Leadership award which can be very useful in future job applications.
Team Leader: Student Experience and Engagement
Academic Success Centre, Faculty of Education and Social Work
Phone: +64 9 373 7599 ext 48855