Current research
CODE researchers are currently working on the future development of digital enterprise – the opportunities, issues and challenges presented by the current environment of disruption and digital transformation.
Digital transformation
Ilan Oshri (Director of CODE)
Professor Ilan Oshri teaches strategic management and technological innovations at the University of Auckland Business School. He has published 18 books on outsourcing and offshoring, and two books on emerging technologies. Ilan is currently exploring the world of digital transformation, including:
- Robotic process automation (RPA): The benefits of and issues with RPA for individuals and organisations
- Digital platforms: Developing new service modules for contract by end-users
- Digital sustainability: The art of creating, using and regulating digital resources in order to maximise their value for our society today and in the future.
Read more about Ilan’s work at the links below.
Julia Kotlarsky
Julia Kotlarsky is a Professor of Information Systems at the University of Auckland Business School. Julia’s research interests revolve around technology sourcing and innovation in knowledge-intensive business services, digital transformation, crowdsourcing and more recently, studying the interface between artificial intelligence technologies and humans, and the implications for the design of work in organisations. Her current research on digital transformation focuses on understanding data readiness for digital transformation and the role of AI.
Dr Jade Brooks
Dr Jade Brooks is a Lecturer of Information Systems at the University of Auckland Business School. Jade’s research focuses on the social and organisational aspects of digital innovation, including:
- Digital inclusion/exclusion
- Digitally-enabled social innovations
- Digital transformation and offline organising
- Digitally-enabled work systems
- Her current work attends to a variety of contexts including platformisation of non-profits, refugee entrepreneurship and globally distributed work.
Angela Liew
Dr Angela Liew is a Senior Lecturer in the Department of Accounting and Finance at the University of Auckland Business School. Angela’s current research on digital transformation focuses on the organisational and human impacts of digital transformation in accounting firms. She is looking at:
- The transformation to data analytics in audit practice
- The deployment of robotic process automation (RPA) in the accounting sector
- The work readiness of accounting graduates in their first chartered accountancy job
Randy Wong
Dr Randy Wong is a Lecturer of Information Systems at the University of Auckland Business School. Randy's research interests include digital resilience, implications of digitisation, and digital platforms. Her current research focuses on understanding the role of digital technologies in creating a resilient society, the consequences of workplace digitisation, and digital privacy risks during crises.
Ying Zhang
Dr Ying Zhang is a Lecturer in the Department of Information Systems and Operations Management at the University of Auckland, Auckland, New Zealand. She received her Ph.D. degree (2019) in Information Systems and Analytics from the National University of Singapore. She holds a B.Comp. (First Class Honours) degree (2013) in Information Systems from the National University of Singapore. Her research interests include e-commerce and digital marketing strategies, online reputation and regulation mechanisms, digital innovations in emerging markets and sharing economy. Her current research focuses on online reputation mechanisms in sharing economy and digital marketing strategies such as online product sampling and live-streaming in e-commerce platforms.
Farkhondeh Hassandoust
Farkhondeh Hassandoust is a Senior Lecturer in Information Systems at the University of Auckland Business School. Her research primarily centres on the behavioural and organisational aspects of digital innovation. She explores the role of AI in healthcare across diverse communities and investigates the security and privacy issues associated with digital technologies.
Xiaoyi Sylvia Gao
Dr Sylvia Gao is a Lecturer in the Department of Marketing at the University of Auckland, located in Auckland, New Zealand. She earned her PhD in Marketing and Information Systems from the University of California, Irvine, USA. Additionally, she holds a Master’s degree in Quantitative Economics and dual Bachelor’s degrees in Economics and Mathematics from Xiamen University, China. Dr Gao's research focuses on pricing and competitive behaviours in online marketplaces such as Uber and Airbnb. She integrates analytical and empirical methods to advance digital marketing research.
Shohil Kishore
Shohil is a Lecturer in the Department of Information Systems and Operations Management (ISOM) at The University of Auckland Business School. With experience in leading and delivering IT projects, Shohil specialises in teaching technical courses in the disciplines of Business Analytics and Information Systems. His research examines the organisational and societal implications of social media using a mixture of qualitative and computational methods. He is particularly interested in understanding the emergence of new organisational forms through the analysis of digital trace data. Shohil's work has been published in journals such as the Journal of Information Technology (JIT) and presented at international conferences such as the International Conference on Information Systems (ICIS) and the European Conference on Information Systems (ECIS). He serves as an ad-hoc reviewer for top-ranked conferences and journals, including MIS Quarterly.
His research has been featured on national broadcast platforms, including Newstalk ZB, 95bFM, and Radio New Zealand (RNZ), and international media outlets such as MSN News, Startup Daily and Inside Government.
Digital sourcing
CODE researchers are currently examining the strategic and operational aspects in sourcing of advanced IT-enabled business services and digital sourcing models.
Julia Kotlarsky
- Crowdsourcing: Conceptual and empirical studies
- Innovation in technology sourcing
- Multi-sourcing governance and performance
Dr Jade Brooks
Dr Jade Brooks is a lecturer of information systems at the University of Auckland Business School. Jade’s research takes interest in social and organisational aspects of digital sourcing including:
- IT-enabled work systems - virtual teams and globally distributed work
- Power and conflict in global sourcing
The impact of digital tools on performance and behaviour
Angela Liew
Dr Angela Liew is a Senior Lecturer in the Department of Accounting and Finance at the University of Auckland Business School. Angela’s PhD thesis examined the impact of digital tools on employee performance and behaviour. Two of her sole-authored papers, published in the International Journal of Accounting Information Systems, discuss such an impact:
- The first explores how the “watchers” became “the targets of surveillance” and were watched by their peers and subordinates through a digital tool, thus making senior employees more circumspect in their performance and behaviour.
- The second explores how a digital tool actually works, or does not work, for management control in an organisation, and how a digital tool can be used to produce favourable effects on and for management control.