What aviation teaches us about supply chain trade-offs
Dean Buttel, Strategy and Transformation Leader at Air New Zealand, explores what aviation can teach us about supply chain trade-offs.
We often talk about supply chain optimisation. Improve Service, reduce Cost, lower inventory and build resilience.
In reality, especially in aviation, you are rarely optimising. You are choosing which outcome to prioritise, and what you are prepared to accept in return.
A modern widebody aircraft can contain millions of individual parts, sourced from hundreds of suppliers across multiple countries. An airline may manage tens of thousands of materials across fleets, all within a tightly regulated environment where substitutions are not always permitted.
Within that context, every meaningful decision becomes a trade-off between cost, capital, and availability. You cannot maximise all three at once.
That tension is not theoretical. It shows up in daily decisions, sometimes in simple ones. Do we hold more of this material, or not?
Availability vs. Capital
Aviation is a highly capital-intensive industry. Aircraft, engines, tooling, and rotable components represent significant long-term investment. Inventory sits on the balance sheet and ties up real cash.
Holding more spares improves resilience when done deliberately. It reduces exposure to Aircraft On Ground (AOG) events and protects the flying schedule. The trade-off is increased working capital and carrying costs.
The real question is not “should we hold stock?” It is “where does stock genuinely reduce risk and improve response time, and where are we compensating for weak planning, long lead times or slow repair cycles?”
In practice, airlines must be explicit about:
- Which parts need to sit close to the operation
- Which can be centralised
- Which rotables should be owned outright
- Which are better accessed through pooling
- Where improved repair turnaround time can substitute for additional inventory
‘Inventory Pooling’ is a clear example. By sharing high-value rotable components across operators, airlines reduce individual capital exposure while maintaining 24/7 access to recovery capacity. The trade-off is dependency. You rely on contractual performance and partner responsiveness rather than ownership.
In my experience, the hardest part is not mathematics. It is aligning on risk appetite. I have been involved in many decisions where holding additional stock would likely protect availability or service, but at a significant capital cost. The debate was rarely about data. It was about how much disruption or risk the organisation was prepared to tolerate versus how much capital it was willing to commit. That is a leadership choice as much as a supply chain one.
The dynamic is not unique to aviation. Pharmaceutical companies make similar decisions around strategic stock for critical medicines. FMCG businesses constantly weigh on-shelf availability against working capital. Across industries, inventory is both a service level and a capital decision.
Cost versus Resilience
Cost pressure is constant in aviation. Margins are thin and capital demands are high. In that context, it is easy to focus on unit price. The reality is that unit cost and total cost of ownership often tell very different stories.
Supplier consolidation can reduce pricing and simplify governance, however it can also increase exposure if that supplier underperforms. Approved non-OEM (Original Equipment Manufacturer) parts can deliver meaningful savings and improve supply security. They also require engineering assurance, contractual review and management, and disciplined governance to ensure reliability is not compromised.
Resilience is not free. Every resilience lever carries cost, and every cost lever shifts risk somewhere else.
The real question becomes: are we deliberately choosing where risk sits, or is it drifting into the system unnoticed?
Efficiency versus Flexibility
In aviation, maintenance philosophy shapes supply chain design. Planned, time-based maintenance creates relatively stable and forecastable demand. Parts are replaced at defined intervals, and material requirements can be anticipated well in advance.
As the industry shifts towards predictive and on-condition maintenance, overall asset utilisation may improve and unnecessary work may reduce. However, demand timing becomes more dynamic. Removals are triggered by performance data rather than calendar schedules, which can increase short-term variability and place greater pressure on inventory positioning and repair turnaround time.
Predictive maintenance does not remove uncertainty. It shifts it.
Flexibility enables faster response and better asset utilisation, but it also increases complexity and cost. Supply chain teams must decide how much flexibility to design into networks, safety stock, repair capacity, and logistics arrangements. Those choices must be deliberate.
The same pattern appears outside aviation. Fast moving consumer goods (FMCG ) supply chains manage promotional volatility. Pharmaceutical companies respond to regulatory shifts and demand spikes. Flexibility always carries structural cost.
Short-term performance versus long-term sustainability
Every few years, often during difficult financial periods, pressure builds to reduce cost quickly. Inventory reductions and aggressive cost actions are often tabled to improve short-term metrics.
In aviation, this is particularly challenging. Inventory holdings are significant and inventory turns are structurally lower than in many other industries. Underinvestment in spares, repair capability, or supplier relationships often create hidden exposure. The cost does not just disappear. It re-emerges later through disruption, delays, premium freight, or customer impact.
Regardless of the industry, supply chains are under constant pressure to remove waste. Excess inventory, obsolete stock, rework, and premium
freight are all forms of waste. The discipline lies in removing waste without
transferring risks somewhere less visible in the system.
In capital-intensive industries like aviation, these consequences are amplified. Aircraft do not return to service on time, recovery costs escalate quickly and the impact is immediate and visible.
Making trade-offs explicit
The strongest supply chains I have seen do not try to eliminate trade-offs, they surface them.
Supply Chain theory often describes a ‘triangle’ between service, cost, and cash. In capital-intensive industries like aviation, that triangle is real and unforgiving. Inventory ties up significant capital, service failures disrupt operations, and cost pressure is constant.
What the ‘triangle’ rarely makes explicit is risk.
When inventory is reduced, risk moves. When suppliers are consolidated, risk moves. When lead times or repair turnaround times extend, risk moves. The discipline lies in knowing where the risk has shifted and whether the organisation is willing to carry it.
A simple test can help here. When a material decision is proposed, ask:
- What does this do to availability?
- What does this do to capital?
- Where does the risk move?
If any of those questions cannot be answered clearly, the decision is not ready.
In aviation, the consequences of imbalance are heightened and visible. Aircraft do not depart, recovery costs escalate, customer journeys are impacted. That visibility forces clarity.
In other industries, the signal may be slower, but the principle is the same. High-performing supply chains are built on deliberate choices about service, cost, capital, and the risk that connects them.